RMA

Request for an RMA should be sent together with an error report to support@tmsnet.eu. No reclamations will be accepted without an RMA.

Following information are required in the report:

• Batchnumbers (lotnumbers)
• Datecodes
• Quantity of faulty products
• Quantity of unused products from the same batch
•  Photos of the defective parts
• A test report from a testing laboratory approved by TMSNET may be required if TMSNET deems it necessary.